Velina Soft Babydoll Lingerie Slip

We deliver to all cities and most towns across Pakistan through our trusted courier partners. If your area is not covered by the courier, we will contact you before dispatch.

Yes. After you place an order, our team may call or message you on WhatsApp to confirm your details. Please keep your phone available. Orders we cannot confirm may be delayed or cancelled.

Confirmed orders are usually packed and handed to the courier within 1 to 2 working days. Orders placed on Sundays or public holidays are processed on the next working day.

• Major cities: usually 3 to 5 working days
• Other cities and remote areas: usually 5 to 7 working days

These are estimates. Delays can happen during sales, holidays, bad weather or for reasons outside our control, but we will always help you track your order.

We offer affordable delivery rates across Pakistan, and sometimes run free shipping promotions on selected orders. The exact delivery charge for your order is shown at checkout before you pay.

Yes. Cash on Delivery (COD) is available. Please keep the exact amount ready when the rider arrives. Other payment options for your order are shown at checkout.

Yes. Every order is packed in plain, private packaging with no product details shown on the outside.

Once your order is dispatched, we share your tracking details by SMS, WhatsApp or email. You can also message us anytime for an update.

Please make sure your name, phone number and full address are correct. If the courier cannot reach you after attempts, or the parcel is refused without a valid reason, the order is returned to us. In such cases we may ask for advance delivery charges on future orders.

Contact us within 48 hours of delivery with photos or a short unboxing video, and we will arrange a free replacement or a refund. See our Return & Exchange Policy for details.