Privacy Policy

Last updated: October 2026

At Social Mart, we respect your privacy. This policy explains what information we collect, why we collect it, and how we protect it.

What personal information does Social Mart collect?
  • Order details: your name, phone number, delivery address, email and order history
  • Payment details: if you pay online, payment is handled by our secure payment provider. We do not store your card details.
  • Device and browsing data: browser type, IP address, pages visited and cookies
How does Social Mart collect this information?

When you place an order, create an account, contact us, or subscribe to our updates. We also use cookies and similar tools to see how visitors use our website.

Why does Social Mart collect my personal information?
  • To process, pack and deliver your orders
  • To contact you about your order, returns or support
  • To prevent fraud and keep the website secure
  • To improve our website and products
  • To send you offers and updates, only if you subscribe
Does Social Mart share my personal information?

We only share what is needed with trusted partners who help us run the store, such as:

  • Shopify, our store platform
  • Courier and delivery companies, so your order reaches you
  • Payment providers, to process online payments
  • Analytics and advertising tools (for example Google and Meta), to understand traffic and show relevant ads

We never sell your personal information.

Will I see ads from Social Mart?

Sometimes, yes. You can control this from your own settings: Facebook Ad Settings or Google Ad Settings.

Does Social Mart use cookies?

Cookies help the website remember your cart and understand what is popular. You can turn cookies off in your browser settings, but some parts of the site may not work properly.

What are my rights?

You can ask us to show, correct or delete the personal information we hold about you. Just contact us and we will help.

How long does Social Mart keep my information?

We keep order records for as long as needed for business and legal purposes. You can ask us to delete your data at any time, unless we are required to keep it.

How does Social Mart protect my privacy and discretion?

We understand our products are personal. Orders are packed in discreet packaging, and your information is used only for the purposes above.

Is Social Mart's site for minors?

Our website is meant for adults. We do not knowingly collect information from anyone under 18.

Does Social Mart update this Privacy Policy?

We may update this policy from time to time. The latest version will always be on this page.

Questions about your privacy? We're happy to help.

Email: socialmartofficial.pk@gmail.com

Call / WhatsApp: +92 329 0535944